Solved by verified expert:1. READ THE ASSIGNED CHAPTER for Quality Management (7 Concepts of TQM) prior to completing your paper. 2. CHOOSE A COMPANY: IHG (InterContinental Hotels Group) choose this company to analyze relative to Quality Management. Please consider your career path. 3. PREPARE A RESEARCH/ANALYSIS PAPER (Due Week 4): You will prepare a paper according to the guidelines presented on the assignment sheet. Papers will vary in length according to student writing styles, although comprehensive analysis is likely to require a minimum of Qty. 8-10 pages. Please use headers to section your paper exactly as noted on the assignment sheet, otherwise your paper is likely to be returned to you uncorrected. You will forfeit your points. APA Format: Please see the APA Publication Manual or the library website for guidelines. Reminder: If the content of the paper is not your original thought, or your original findings, you must cite the source appropriately. Research: In preparation for Section 3, you will want to expand your research from your chosen company, to other companies that have also applied TQM concepts in a manner similar/complementary to your own ideas. 4. PREPARE A “Teaser Madness” Demonstration (Due Week 4): For your demonstration, please be prepared with visual aids (e.g. company product/samples/processes) to teach us about quality management at this company, as it relates to the textbook concepts (7 Concepts of TQM). You will be allotted 2-3 minutes for your demonstration. Q&A will follow after demonstrations. Please teach us about this particular organization (case) as it relates to the class concepts. NOTE: The paper represents 20% of the student’s grade overall ………………….more in the attached file
week_0___individual__or_co_authored__paper___teaser_madness_demonstration.pdf
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INDIVIDUAL ANALYSIS PAPER & PRESENTATION
DUE WEEK 4
Please…
1. READ THE ASSIGNED CHAPTER for Quality Management (7 Concepts of TQM) prior to
completing your paper.
2. CHOOSE A COMPANY: Individually (or, as co-authors, if approved), you will choose a
company to analyze relative to Quality Management. Please consider your career path.
3. PREPARE A RESEARCH/ANALYSIS PAPER (Due Week 4): You will prepare a paper
according to the guidelines presented on the assignment sheet.
Papers will vary in length according to student writing styles, although
comprehensive analysis is likely to require a minimum of Qty. 8-10 pages.
Please use headers to section your paper exactly as noted on the
assignment sheet, otherwise your paper is likely to be returned to you
uncorrected. You will forfeit your points.
APA Format: Please see the APA Publication Manual or the library
website for guidelines. Reminder: If the content of the paper is not your
original thought, or your original findings, you must cite the source
appropriately.
Research: In preparation for Section 3, you will want to expand your
research from your chosen company, to other companies that have also
applied TQM concepts in a manner similar/complementary to your own
ideas.
4. PREPARE A “Teaser Madness” Demonstration (Due Week 4): For your demonstration,
please be prepared with visual aids (e.g. company product/samples/processes) to teach
us about quality management at this company, as it relates to the textbook concepts (7
Concepts of TQM). You will be allotted 2-3 minutes for your demonstration. Q&A will
follow after demonstrations. Please teach us about this particular organization (case) as it
relates to the class concepts.
NOTE: The paper represents 20% of the student’s grade overall grade in the course.
NOTE: If you wish to co-author this paper, please obtain approval from the professor.
ASSIGNMENT SHEET
INDIVIDUAL PAPER & DEMONSTRATION:
Practices in Quality Management (Chapter 6)
Due Week #4
Please research a company which has been recognized as successful in overcoming issues to achieve a robust level of quality. Please prepare a
paper and be ready to present the “Teaser Madness” demonstration. Websites to consider: http://www.nist.gov/baldrige/enter/results_service.cfm or
www.asq.org
PLEASE BE CERTAIN TO STRUCTURE YOUR PAPER WITH SECTIONS AND HEADINGS (AND SUBHEADINGS) AS NOTED BELOW.
1. Overview of Quality:
a. Please briefly describe the company and an overview of its key G&S.
b. Please briefly describe the key quality issues the company confronts/addresses (past or current).
_____________ /-0.5 points, if not included.
2. Current Quality Methodology with tie to TQM:
Please tie the company’s methodology used for quality management to at least four (Qty. 4) of the seven concepts
of TQM. Please provide the reader with specific examples (include APA citations) to clearly explain/prove how
each of these TQM concepts was utilized by the company. (Note: Even if the company did not identify their quality
efforts, formally, as TQM, you will make the association.)
Total Quality Management (TQM) – Choose 4 of the 7 Concepts of TQM
Continuous Improvement (PDCA cycle)
Taguchi Concepts (TOQ, QLF, QR)
Six Sigma (Statistical)
Benchmarking
Employee Empowerment
Knowledge Tools (please specify which)
JIT
a.
b.
c.
d.
TQM Concept #1:___________________, please explain how specifically applied.
TQM Concept #2:___________________, please explain how specifically applied.
TQM Concept #3:___________________, please explain how specifically applied.
TQM Concept #4:___________________, please explain how specifically applied.
_____________ / 4.0 points
3. Recommendations: Applying TQM for QM:
Please choose Qty 4 of the seven concepts of TQM that you believe would most significantly impact this company,
based on your research. Please synthesize, strategize, and then generate your own original
ideas/solutions/strategies, for this company to apply these concepts of TQM to improve quality. Please organize
your headers as follows.
a. TQM Concept #1:___________________
i.
APPLY: Please explain how you would apply this concept of TQM at this company to improve the
quality of the G&S. (i.e., Please give clear and specific examples of application at this company.)
ii.
DEFEND: Please defend your recommendation by explaining why you believe your strategies will
be effective (e.g., Please provide research with APA citations as to how other companies have
succeeded in such endeavors.)
b. TQM Concept #2:__________________ Same as above; please apply & defend.
c. TQM Concept #3:__________________ Same as above; please apply & defend.
d. TQM Concept #4:__________________ Same as above; please apply & defend.
e. Critically Assess: What challenges will you face when implementing your above recommendations?
_____________ /5.0 points
4. Conclusion
_____________ /-0.5 points, if not included.
5. APA, Format, Mechanics_____________ /- 0.5 points, if not appropriate.
Note: Under APA, if not your own original thought, you cite.
Note: Did student follow the outline and prepare with above noted headings? If not, return paper to student.
“Teaser Madness” Demonstration of TQM (Week 4) _____________ /1.0 points For your demonstration, please be
prepared with visual aids (e.g. company product/samples/mock processes) to teach us about quality management at this
company. You will relate all aspects of your demonstration to the concepts of TQM. You will be allotted 2-3 minutes for
your demonstration. Q&A will follow after demonstrations.
…
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